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For Login issues with admin platform please contact your super user for support. If you are unable to get support through your super user, contact Candescent Customer Care at 877-462-3446 for assistance.
Welcome to Admin Platform
Here's just some of what you can do here after you log in.

Configure your Online and Mobile Banking.

Quickly resolve common issues for your customers.

Train your staff on digital banking products.

Learn about our solutions and latest innovations.

Access marketing resources and product demos.

Get help with managing products on our platform.
Catch up on some of our recent news.
Access the Q4 2026 Product Outlook webinar
Join us for our Q4 2026 Product Outlook webinar on November 2 at 1 p.m. ET / 10 a.m. PT. Your time is valuable, so we've redesigned Product Outlook to deliver the most important updates in a focused one-hour session, with deeper product content available on demand after the event.
Following the event, you can explore on-demand presentations covering the product areas most relevant to your institution, allowing you and your team to dive deeper on your own schedule.
To register, log in to Admin Platform and look for the rotating banner under Home > Overview. We hope to see you soon at the Product Outlook webinar!
Drive Engagement with Lifecycle Marketing
Candescent's Lifecycle Marketing program helps financial institutions drive digital banking adoption, increase engagement, and strengthen customer relationships through timely, targeted communications.
Take advantage of ready-to-use marketing campaigns designed to promote key digital banking features throughout the account holder journey, all while reducing the time and effort required from your team.
Ready to get started? Learn how your financial institution can participate and start delivering more meaningful customer engagement. Register for Lifecycle Marketing
New Business Banking Resources Uploaded
Learn how your financial institution can overcome main challenges and benefit from the boom of business customers. Log in to access videos, demos, our whitepaper and more.