Your Account Security
At First American Bank, your security and that of your account is one of our top priorities. We strive to help you protect your personal and financial information. Scammers and fraudsters are getting more sophisticated with the use of technology that may appear to be from a trusted source.
These fraudsters may contact you by phone, text or email impersonating an employee from First American Bank. They may be asking you to provide your personal and financial information. We will never call you to ask for this information. Do not provide anyone with your personal or banking information.
To protect against this type of fraud, we strongly recommend you educate yourself against potential scams.
- Only call First American Bank via the phone numbers available on our public website.
- First American Bank will never ask you to share your account or online banking credentials – account number, user name, password or PIN.
- Never share your credentials or provide one-time passcodes to anyone who is not authorized to have access to your account.
- Never click on links from an unsolicited email or text.
- If you receive a text, call or email for a one-time passcode authorization that you did not request, do not respond to the text, immediately call or email to validate the login.
- Never trust the name on caller ID as it may be modified to show First American Bank’s name.
- Never purchase gift cards and provide the card number or code on the back of the card.
- If you apply for an online loan, never provide your online banking login credentials.
Please immediately contact your local banking center to report a suspicious form of contact.
Photo by Dr. J. Ballard